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01763802124

OPENING TIMES

Opening Times

  • Monday to friday

    09:00 AM -18:00 PM

  • Saturday

    09:00 AM - 17:00 PM

  • Sunday

    10:00 AM - 16:00 PM

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DELIVERY INFORMATION

Delivery and Return Details

*** Please note some items may need to be signed for ***

Branx Fitness uses it’s own delivery team wherever possible and one of our trusted long-term delivery partners where required. Depending on the delivery company and their individual health and safety policy, this may mean your goods are delivered to kerb side. In general, your item will be delivered ground floor to a room of your choice as we do go above and beyond our requirements to ensure our customers are happy, however legally our free delivery does not include the driver taking your purchase upstairs internally or externally. Drivers are not insured to enter your property. On all heavy items like treadmills, we operate a 2 man delivery service but at times they may only use 1 man, which will mean the driver may require assistance from you to assist or move the goods from the drop off point into your home. If this is the case we will inform you prior so you can ensure help is at hand.

Standard Delivery

Scottish Highlands, Northern Ireland and all UK Islands may incur an additional charge and take longer. This includes but is not limited to postcodes beginning AB, IV, BT, DD, HS, KA, KY, PA20+, PO30+, ZE, GY, JE, IM, KW, HS, KW, PH+, TR20+, ZE.

Installation Service: Installation is available at the checkout on selected products. If chosen, we will set up your home equipment at an agreed time. Installation is typically arranged within 5-10 days. You can also get in touch for a quote before ordering. [email protected]

Free Delivery on Sports Nutrition and Supplements: All orders to mainland UK qualify for free delivery. Goods usually dispatched within 3-5 working days

International Delivery: For worldwide delivery costs, please call us on 01763 802124 or email: [email protected] or use our live chat service to speak with a customer advisor.

*** IMPORTANT INFORMATION ABOUT LARGE ITEMS ***

What is one man / kerbside delivery?

Branx Fitness especially when busy will use a number of couriers for delivery of 'large items'. Free delivery includes delivery to the kerbside immediately adjacent to the couriers vehicle. Most couriers regard inside delivery as an extra service and as such this is not included with the free delivery option. It may be necessary for you to assist or move merchandise into your home. This is especially relevant if you live in a block of flats as couriers will only deliver to the ground floor entrance to the block. A lift also would be essential.

Where possible, we recommend paying for a two-man delivery and installation on large items

What is two man delivery?

This service is available for large items. Subject to good and safe access, the courier will place the product in the ground floor room of your choice. Please note: Due to Health & Safety regulations deliveries above or below ground floor are at the carriers discretion and are not guaranteed. This includes steps that are immediately outside the premises and are required to climb in order to gain access to the property.

Other delivery information

Scottish Highlands, Northern Ireland and all UK Islands may incur an additional charge and take longer. This includes but is not limited to postcodes beginning AB, IV, BT, DD, HS, KA, KY, PA20+, PO30+, ZE, GY, JE, IM, KW, HS, KW, PH+, TR20+, ZE